Event Details

Join Volunteer BC and BCACG at

We host a cost-effective conference known for its inspiring keynote addresses, practical workshops and relevant sessions with plenty of opportunities to network with colleagues and volunteers from across BC.

Registration fees include: All sessions, breakfast, lunch, coffee & refreshments.

Everyone is welcome! Volunteers, staff, board of directors, volunteer coordinators and from general public wanting to learn more about volunteerism and non-profit/charities sector can attend. Sign language interpreters are available making this event accessible for people who are deaf and hard of hearing.

Are you a Volunteer BC active member? (member in good standing)

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Not sure if you are a Volunteer BC member or the status of your membership?
Email info@volunteerbc.bc.ca to check your membership status.


Keynote: The Courage to Lead

Virtually every time we have a tough decision to make as a leader, courage is required to shift from merely thinking about the right thing to do, to actually doing it. This fast-paced, interactive keynote will help you come to grips with how to access the courage you already possess . . . to lead regardless of the circumstances you find yourself in!

We are honoured to have David Gouthro, President of The Consulting Edge as the keynote at this year's Volunteer Futures Symposium.

David’s keynotes and workshops leave audiences feeling renewed and ready. With 40 years experience in a wide range of public, private and not-for profit organizations in North America and beyond, his expertise is in helping people change they way they lead, manage, think, create and collaborate. All of this is in support of helping attain greater personal and organizational success. His presentations are lively, light-hearted, engaging, liberally sprinkled with humor and always relevant to his clients’ needs.

Become informed about any updated Community Gaming Grant info & guidelines.

Are your posters, emails and letters easy to read at a glance?  Do readers puzzle over your reports?  Learn clear design principles to get your message across quickly and completely. Put Clear Language and Design (CLAD) best practices into practice by balancing fonts, white space and images. Choose clear wording and know that your message will be read and understood at a glance. 

Tracy Defoe is a specialist in workplace learning and an instructor at Capilano University in CDO, the Community Development and Outreach department. She is passionate about clear communication and wants to turn you on to the power of clear language and design.

Jenny Fitzgerald works at Capilano University as an instructor in the First Nations Transitions department and a program manager for the Community Development and Outreach department. Her enthusiasm for clear language and design has supported her work as an English instructor, curriculum developer and liaison between educational and community organizations. Her goal is to help you transform your communications for any audience.

Capilano University on Twitter

In 2018 Volunteer Victoria was asked to investigate a complaint about a volunteer who had been very active in a local organization. The outcome was a report with recommendations about volunteer management practices and suggestions for shifts that could mitigate risk and reduce potential harm to clients, volunteers, staff and the organization. This workshop takes this case study and go through the ten standards of the CCVI. So many great learnings, were gleaned through this work and even if you think you have best practices in place within your organization you will leave with a much better appreciation of the complexities that can come with volunteer management.


Tracey Gibson comes with 25 years of experience in the non-profit sector. She has worked for the last two years at Volunteer Victoria as the Manager of Learning and Training. Before joining the staff team at Volunteer Victoria, Tracey had been a part of their board and ended her 6 year term as past president. Tracey is very excited to be starting her new position as Executive Director at James Bay Community Centre where volunteers are such a key piece to the delivery of programs and services. As a certified executive coach Tracey approaches facilitation with curiosity and is always looking at bringing rich conversation to the surface.

Understanding Financials for your Community Gaming Grant

This Volunteer Futures Workshop will guide you through the Community Gaming Grant Financial Statement Guidelines and how to better prepare financial documents needed for the Gaming Grant Application. The session will also touch on understanding basic accounting terms and how to read financial statements. 

As volunteerism shifts and evolves, so does the need to adapt to changing technology. Many volunteers expect us to be savvy and efficient with technology—an expectation that will surely continue to grow—which means we no longer have the option to go without. Taking the time to research free and low-cost tools can seem like one of those “I’ll do it later” things, so this session is an opportunity to learn about several tools for volunteer engagement in under two hours. You’ll leave with ideas for using new tools to onboard, train, engage, and ultimately, inspire and reinforce your volunteers’ connection to your organization and cause.

Liza has been working and volunteering in the nonprofit and public sectors for more than 15 years. She lives in Portland, Oregon (USA) where she works as a Volunteer Engagement Coordinator at Multnomah County Library, a public library system which engages over 2,000 community members as volunteers each year. She spends her days connecting people and information, creating better access to volunteer experiences, and nerding out over technology. Liza is proud to be an AmeriCorps alum and Certified in Volunteer Administration (CVA).

Connect with Liza on Twitter

Multnomah County Library on Twitter

Multnomah County Library on Facebook

Humorous and relatable session on areas that can make Boards mad at you. Learn positive steps towards effective and efficient board governance.


Founder and President of Real Board Solutions is a results-oriented, not-for-profit professional. Twenty plus years of not-for-profit experience as an Executive Director with a high profile business association complements consulting assignments with hundreds of Boards of all sizes and sectors. Significant private sector experience in operations management, financial accounting and marketing management provides many value added benefits to clients.

Connect With Terry On Twitter

This session will include Worksafe Basics – assessments, prevention & claims and an overview of how the EAO can assist organizations. Monica will also go over the law and policy relating to volunteers.

Monica Grewal is an adviser with the Employers’ Advisers Office, a branch of the Ministry of Labour. Her office provides independent advice, assistance, representation and education to employers on all issues related to the workers' compensation system. Prior to assisting employers, Monica worked as an adviser with the Workers’ Advisers Office. She holds a Masters in Public Administration and enjoys promoting safety at work.

Session will provide media training, tips and tricks, covering:

  1. Media Relations – why media relations? what media are looking for?
  2. Compelling messaging and soundbites – key message delivery
  3. Telling your story – tips and tricks to deliver a powerful message

At the end of the session you will leave with:

  1. An understanding of why key messages are important.
  2. The knowledge to develop key messages about your business (or anything else).
  3. Knowledge of when to do an interview (and why).
  4. Knowledge of how to pitch something (a story, an article, etc and what makes a story desirable for an audience).
  5. An understanding of what reporters (and people in general) are looking for when they call or inquire about something.

More generally, this media training will also improve confidence with public speaking and spokesperson role.


Since joining BCLC in 2008 to leading the 2010 Olympic and Paralympic Winter Games community program, Chris has been a public face for the organization. Regularly speaking to community groups and municipal stakeholders, he also prepares and trains others with key messages and presentations. While a member of the media relations team he was responsible for 39 front page news stories in a single year to reach millions of readers.

Connect with Chris on Twitter

BCLC on Twitter

This session will provide background on the current landscape of fundraising in Canada by a senior fundraising practitioner who has worked in BC for over twenty years with both small grass-roots volunteer-based organizations and large education and health care institutions. One of the greatest challenges for charities today is recruiting leadership volunteers in fundraising. The second part of this session will provide a real life case study detailing how to recruit fundraising champions from within your organization to advance mission and develop a strong fundraising program.


Grant has over twenty years of experience as a board member, senior fundraiser and lawyer. Vancouver was where his fundraising career began, serving in leadership roles at several non-profit organizations including the Canadian Cancer Society, the University of British Columbia, Pearson World College and Ducks Unlimited Canada. Grant’s experience includes working on annual and capital campaigns, communications and government relations with a specific expertise in major gift fundraising and gift planning. In 2014, Grant established a private consulting firm based in Vancouver providing services to clients including community and hospital foundations, education, environmental, health, indigenous, religious and social service organizations. Grant is also a Fundraising Coach with Gerard Search and Senior Counsel for PGgrowth.

Connect with Grant at grantmonck.com


Executive Hotel Vancouver Airport

7311 Westminster Highway

Richmond, BC V6X 1A3

How do I book a room at special rate?

Executive Airport Plaza Conference Hotel is offering conference delegates a special rate of $189/night. Please call @ 604-278-5555 or 1-800-663-2878 and ask for the Volunteer BC Special Room Rate and reserve your room via credit card.

What are my transport/parking options getting to the event?

Skytrain station/transit is a few blocks away from the hotel.

Buy your parking pass at the front desk and you must display it on your dashboard. Exact change is required.

Things to do

Discover Richmond. There are plenty of restaurants/shopping and other amenities in the area. Visit Tourism Richmond for ideas.

Our sponsorship package outlines exciting opportunities for you to become involved in supporting the event. Check out the Sponsorship Package.


Ticket Name Sale Ends Price Quantity
Early Bird Member Rate (up to 5 pp from your org can buy the early bird rate)
16 Sep 2019
Sale Ended
Late Member Registration (After Sept. 16)
27 Sep 2019
Sale Ended
Non-Member Rate
27 Sep 2019
Sale Ended
Daily Rate
27 Sep 2019
Sale Ended

26 Sep 2019 @ 8:00am PDT
27 Sep 2019 @ 3:00pm PDT

Google Calendar


Please contact the organizer - 604-379-2311 or info@volunteerbc.bc.ca

Is my registration/ticket transferrable?

Yes, You may transfer your registration to someone else from your organization by September 20, 2019. Email info@volunteerbc.bc.ca.

What is the refund policy?

No refunds after September 17, 2019. You may transfer your registration to someone else from your organization by Sept.20. Cancellations before September 17 will receive a refund, less a $75 administration fee per registration.

Are travel bursaries available?

Assistance maybe available to attend the event. Contact info@volunteerbc.bc.ca

Are you a full-time student? Contact us for a student discount. Email info@volunteerbc.bc.ca